:: Today many organizations implement packaged solutions or custom-developed applications without consideration for how they will maintain and enhance the application after launch. We know that applications will always need maintenance and enhancing. Over time, the cost of maintaining applications can far exceed the cost of initial implementation. These costs have a direct, negative impact on your bottom line. Unlike many consulting firms, Infotek considers the process for post-launch support and maintenance of an application as important as the development process.
:: Infotek provides Application Maintenance Outsourcing (AMO) solutions that reduce the time you spend maintaining systems and allow you to focus on your core business.
:: Through our AMO offering, Infotek provides outsourced turnkey support of an organization's critical applications. The type of support provided includes the following:
- Application enhancement
- Release management
- Change management and
- Quality assurance and
- Deployment management
- 24 x 7 on-call problem
- Vendor management of hosting
- Continuous process improvement