:: Business intelligence, simply put, is the process of using information to adopt a singular, global view of every aspect of an enterprise…the workforce, the production process, supply chain, operations, sales and customer analysis. The overall objective of Business Intelligence is to create a single version of the truth to create a competitive advantage.
:: By unlocking the power of information, companies can:
- Improve revenue and profits - by acquiring and retaining high value customers
- Reduce costs - through more effective management
- Automate compliance - with regulatory reporting requirements
- Improve customer loyalty - through improved quality and superior service
:: The implication is clear. Profit growth will come from building more intimate relationships with customers. This means taking a global approach to the business and to the technology that supports it. Earning, not just buying, customer loyalty is now mandatory and requires that all aspects of the enterprise work in tandem and share Intelligence across business functions.
:: Customer satisfaction with your company is the all-important currency of Business Intelligence.
:: In a business world filled with an infinite supply of data (See Data Warehousing), how do you wade through an endless sea of confusing technology and all-to-often conflicting data to come up with the right information to help you make those critical decisions? And, how do you effectively use the information?
Infotek’s Business Intelligence experts can help you make the right technology and business decisions to meet your company’s requirements for timely access to accurate information.